Wewon Pay is a premier travel business offering comprehensive travel services and solutions for travel agencies, tour operators, and travel businesses across India.
Please read these terms carefully before using our travel and financial services.
At Wewon Pay, we are first and foremost a travel business. Our comprehensive travel services including tour packages, flight bookings, hotel reservations, and bus tickets form the core of our operations. We complement these with financial services to provide complete solutions to our travel partners and customers.
By using Wewon Pay's services (Travel Packages, Flight Bookings, Hotel Reservations, Bus Tickets, Money Transfer, Banking Services, BBPS), you agree to these terms. Travel services are subject to service provider terms, while financial services follow RBI guidelines and NPCI regulations.
Travel partners must complete business verification. For financial services, KYC verification as per RBI guidelines is required. Provide accurate business information and maintain updated records. We reserve the right to suspend accounts for suspicious activities.
Tour packages, flight bookings, hotel reservations, and bus tickets are subject to service provider terms. Cancellation policies, refund terms, and service conditions vary by provider. Travel insurance recommendations are provided.
Money Transfer, Banking Services, and BBPS services are governed by RBI regulations. Transaction limits, charges, and processing times are subject to banking partner policies and regulatory requirements. Service availability may vary.
Commission rates for travel and financial services are specified in partnership agreements. We reserve the right to modify fee structures with 30 days' notice. Partners are responsible for applicable taxes on commissions earned.
All content, trademarks, travel packages, and proprietary technology belong to Wewon Pay. Partners may not replicate, modify, or distribute our travel content or technology without written authorization.
We collect and process travel and financial data as described in our Privacy Policy. Partners must maintain customer data confidentiality and comply with data protection laws. Report security breaches immediately.
Wewon Pay is not liable for service interruptions, third-party actions, travel disruptions, or force majeure events. Maximum liability is limited to transaction amounts as per applicable laws.
Money laundering, fraud, terrorist financing, or illegal activities are strictly prohibited. We monitor transactions and report suspicious activities to regulatory authorities as required by law.
Either party may terminate agreements with 30 days' written notice. Immediate termination may occur for regulatory violations, fraud, or breach of terms. Outstanding commissions will be settled per agreement.
Disputes will first attempt resolution through negotiation. Unresolved disputes shall be referred to arbitration in Mumbai under Indian Arbitration Act. Courts in Mumbai have exclusive jurisdiction.
These terms are governed by Indian laws. Travel services follow consumer protection laws, while financial services comply with RBI regulations and Payment and Settlement Systems Act.
Tour Packages: All tour packages are subject to availability, seasonal pricing, and terms of travel service providers. Cancellation policies vary by package and must be reviewed before booking.
Flight Bookings: Airline tickets are subject to carrier terms, baggage policies, and cancellation fees. Schedule changes are at airline discretion.
Hotel Reservations: Hotel bookings are subject to property policies, check-in/check-out times, and cancellation rules. Room types are subject to availability.
Bus Tickets: Bus services follow operator terms, seating policies, and cancellation rules. Schedule changes may occur.
Money Transfer Services: Domestic Money Transfer services are subject to transaction limits, KYC requirements, and processing times as per RBI guidelines.
Banking Services: Banking transactions require proper authentication and follow banking partner terms. Service availability depends on infrastructure.
BBPS Services: Bharat Bill Payment System transactions are governed by RBI regulations. Biller terms apply to specific payments.
Partners must comply with:
For questions about these terms, contact:
Legal Department
Wewon Pay
Email: wewonfintech@wewonpay.com
Phone: +91 8291046890
Address: 101, Twin Complex No. 02, Marol Maroshi Rd, Andheri,
Marol Naka, Mumbai, Maharashtra, 400059
Wewon Pay is a premier travel business offering comprehensive travel services and solutions for travel agencies, tour operators, and travel businesses across India.